The quintessential Swedish clog style endures with a dark-stained, low-heeled wood base, pure leather hides and our clog master’s inherent skill. Unlike its machine-hewn counterparts, every pair of Sandgrens is forged by hand, imbuing each individual clog with its own unique appearance. Our Tokyo clogs are fastened with staples, featuring a soft, rubber sole; and an arch strap to provide additional support while walking. Over time, your Tokyo clogs will feel like they were made just for you.
Customer satisfaction is very important to us. Therefore, we accept exchanges in the event that the size, style or color does not meet our customers’ needs. Exchanges are accepted as long as they are in an unworn, re-sellable condition. Exchanges must be received within 30 days of the order confirmation date. Once received we will send you an email update. Please allow 5-10 business days to process the exchange. Once the exchange is processed, Sandgrens will ship the new pair of clogs to the customer at no additional cost. However, all shipping fees will apply for each exchange thereafter.
Once the order is confirmed, your clogs will ship from either Sweden or our U.S.-based warehouse. Make sure to check your spam filter for your order confirmation emails. Orders will ship within one to five business days. We’ll provide you with tracking details via email once your order is shipped. Special shipping rate apply. Please see FAQ for more details. We ship world wide. Duties may apply to your specific country, which, customers are responsible for. Signature required for package deliveries.
The privacy of our customers is of the utmost importance to us. We accept PayPal, all major credit cards (Visa, MasterCard, American Express and Discover), Amazon Pay or AfterPay. Final transactions will be in USD. We never store any customer information used on our Web Site or mailing list, nor will any of this information be shared with third parties.
Order Changes or Cancelation
Please contact Customer Service within 24 hours of order confirmation to request changes. We will make every effort to accommodate change requests although sometimes, it may not be possible. If it has been more than 24 hours, we can't guarantee any changes but we will try to accommodate the request.
If you decide to cancel your clog order, please contact email@example.com as soon as possible and we will do our best to assist you.
Orders can be canceled for a full refund within 12 hours after your order was placed. A full refund for all Swedish clogs and clog boots will only be granted if the clogs product(s) have not been shipped.