To be sure you find the right size, simply measure the length of your feet and compare your longest measurement to the style's specific size guide.
1.Place a piece of blank paper up against a wall and tape it to the floor. Place your heel against the wall on top of the paper and mark the longest part of your foot on the paper.
2. Repeat the process with your other foot as the measurements might differ between your left and right foot.
3.Compare your longest measurement to the style's specific size guide.
→ If you are between sizes we always recommend sizing up. The base is made of wood and if your foot measurements are longer than the base, it will most likely not be comfortable your feet to rest on.
→ You'll find the style's size guide located on the product pages, just over the sizing options (you’ll see a tape measure icon).
HEEL HEIGHT RECOMMENDATIONS:
Our high-heel shoes have a more narrow fit than our low-heel shoes.
Cork sandals
Recommended for regular/wide width feet or if you prefer a looser fit.
Low heel clogs
Recommended for regular width feet or if you prefer a looser fit.
High heel styles
Recommended for narrow feet or if you prefer a more snug fit.
Our clogs are loose-fitting shoes and they are designed to slip on the heel when you walk. This is referred to as slippingwhich is the traditional fit of this style.
For some, the clogs will initially fit snug before the leather softens up.
Your satisfaction is very important to us. Therefore, we accept free exchange shipping for all delivery addresses within the United States, in the event the size, style, or color does not meet your needs. Exchanges are accepted as long as they are in unworn and re-sellable condition. Sandgrens accepts exchanges up to 30 days after your order was delivered. Once received we will send an email update and process the exchange within 5 business days. Once the exchange is processed, Sandgrens will ship the new pair of clogs to you at no additional cost.
Find more information here
For further fit questions, please reach out to our customer service at info@sandgrensclogs.comand we'll be happy to assist!
Please note that actual leather colors may vary. Our top priority is to ensure that our product pictures match their true tone, we can however not guarantee that the color displayed will match the real-life color 100%.
As our clogs are made from natural materials, the leather color will vary slightly between different batches and in different lighting conditions. Product pictures are taken in natural light, while lifestyle photographs are captured under direct sunlight, flash, and indoors.
How should Gard-More be applied?
First and foremost, make sure your clogs are clean from any visible dirt or dust. For nubuck leather clogs, we recommend you use a horsehair shoe brush to properly remove any dirt or dust before applying any protectant. For vegetable tanned leathers*, use a clean lint free cloth to clean the leather.
Apply two to three light coats to any new or untreated item. Gard-More needs to be reapplied periodically thereafter depending on the use of your clogs. For clogs that are periodically worn, apply every few months. For clogs that are frequently used, apply it every two weeks. It is important that your clogs are completely dry before applying several light coats.
Does Gard-more contain silicone?
No, we believe that silicone impairs leathers’ natural ability to breathe and you can feel safe about using our products on your leather.
What can I treat with Gard-More?
Gard-more can be used on any smooth leather, suede, and nubuck. We do not recommend it for leathers that have been weather pretreated by any item other than Bickmore products, do not use Gard-More.
What shouldn’t I treat with Gard-More?
We do not recommend using Gard-More on our Nude vegetable tanned leather as it may result in discoloration of the leather.
How often should Gard-More be applied?
It depends on the use and conditions your clogs are subject to. At a minimum, apply every 2-3 months. For frequently used clogs, apply every two weeks.
Exchange
Customer satisfaction is very important to us. Therefore, we accept exchanges in the event that the size, style or color does not meet our customers’ needs. Exchanges are accepted as long as they are in an unworn, re-sellable condition. Exchanges must be received within 30 days of the order confirmation date. Once received we will send you an email update. Please allow 5-10 business days to process the exchange. Once the exchange is processed, Sandgrens will ship the new pair of clogs to the customer at no additional cost. However, all shipping fees will apply for each exchange thereafter.
Shipping
Once the order is confirmed, your clogs will ship from either Sweden or our U.S.-based warehouse. Make sure to check your spam filter for your order confirmation emails. Orders will ship within one to five business days. We’ll provide you with tracking details via email once your order is shipped. Special shipping rate apply. Please see FAQ for more details. We ship world wide. Duties may apply to your specific country, which, customers are responsible for. Signature required for package deliveries.
Payment
The privacy of our customers is of the utmost importance to us. We accept PayPal and all major credit cards (Visa, MasterCard, American Express and Discover). Final transactions will be in USD. We never store any customer information used on our Web Site or mailing list, nor will any of this information be shared with third parties.