To be sure you find the right size, simply measure the length of your feet and compare your longest measurement to the style's specific size guide.
1.Place a piece of blank paper up against a wall and tape it to the floor. Place your heel against the wall on top of the paper and mark the longest part of your foot on the paper.
2. Repeat the process with your other foot as the measurements might differ between your left and right foot.
3.Compare your longest measurement to the style's specific size guide.
→ If you are between sizes we always recommend sizing up. The base is made of wood and if your foot measurements are longer than the base, it will most likely not be comfortable your feet to rest on.
→ You'll find the style's size guide located on the product pages, just over the sizing options (you’ll see a tape measure icon).
HEEL HEIGHT RECOMMENDATIONS:
Our high-heel shoes have a more narrow fit than our low-heel shoes.
Cork sandals
Recommended for regular/wide width feet or if you prefer a looser fit.
Low heel clogs
Recommended for regular width feet or if you prefer a looser fit.
High heel styles
Recommended for narrow feet or if you prefer a more snug fit.
Our clogs are loose-fitting shoes and they are designed to slip on the heel when you walk. This is referred to as slippingwhich is the traditional fit of this style.
For some, the clogs will initially fit snug before the leather softens up.
Your satisfaction is very important to us. Therefore, we accept free exchange shipping for all delivery addresses within the United States, in the event the size, style, or color does not meet your needs. Exchanges are accepted as long as they are in unworn and re-sellable condition. Sandgrens accepts exchanges up to 30 days after your order was delivered. Once received we will send an email update and process the exchange within 5 business days. Once the exchange is processed, Sandgrens will ship the new pair of clogs to you at no additional cost.
Find more information here
For further fit questions, please reach out to our customer service at info@sandgrensclogs.comand we'll be happy to assist!
Please note that actual leather colors may vary. Our top priority is to ensure that our product pictures match their true tone, we can however not guarantee that the color displayed will match the real-life color 100%.
As our clogs are made from natural materials, the leather color will vary slightly between different batches and in different lighting conditions. Product pictures are taken in natural light, while lifestyle photographs are captured under direct sunlight, flash, and indoors.
What does a leather conditioner do?
Leather is a natural material and needs to be continually conditioned. It dries out with time and exposure to the elements. By treating leather with leather conditioner, you restore the natural oils and lubricate the leather fibers, preventing scuffing, cracking, and staining. The leather conditioner also provides a mild weather barrier.
We recommend new vegetable tanned leathers to be pretreated with a leather conditioner and periodically thereafter depending on use. There is no set rule on how often to use conditioner because there are so many variations in leathers, use, and the type of weather and stress the leather experiences. The best indicator is the look and feel of the leather. If it feels dry or looks dirty, it needs to be cleaned and conditioned. It’s generally recommended to apply leather conditioner once a week if the item is used every day.
How do I apply Bick 4 Leather Conditioner?
Use a clean, lint free cloth. Pour a quarter size amount on the cloth and massage it into the leather. Make sure to treat the entire surface, let dry, and buff with a shine cloth if needed. We recommend applying Gard-More to add extra protection after the item is dry and buffed.
No Bick 4 will not darken your leather, but we do only recommend it for smooth, polished leather. Do not use Bick 4 on distressed, suede, rough out, or nubuck.
Bick 4 Leather Conditioner is protected by trade secret laws. As a reseller we unfortunately cannot provide an exact list of ingredients. We can however tell you that Bick 4 is a Bickmore proprietary blend of natural emulsifiers, conditioners, and moisturizers. Please contact Bickmore directly for any further questions you may have concerning the ingredients.
Exchange
Customer satisfaction is very important to us. Therefore, we accept exchanges in the event that the size, style or color does not meet our customers’ needs. Exchanges are accepted as long as they are in an unworn, re-sellable condition. Exchanges must be received within 30 days of the order confirmation date. Once received we will send you an email update. Please allow 5-10 business days to process the exchange. Once the exchange is processed, Sandgrens will ship the new pair of clogs to the customer at no additional cost. However, all shipping fees will apply for each exchange thereafter.
Shipping
Once the order is confirmed, your clogs will ship from either Sweden or our U.S.-based warehouse. Make sure to check your spam filter for your order confirmation emails. Orders will ship within one to five business days. We’ll provide you with tracking details via email once your order is shipped. Special shipping rate apply. Please see FAQ for more details. We ship world wide. Duties may apply to your specific country, which, customers are responsible for. Signature required for package deliveries.
Payment
The privacy of our customers is of the utmost importance to us. We accept PayPal and all major credit cards (Visa, MasterCard, American Express and Discover). Final transactions will be in USD. We never store any customer information used on our Web Site or mailing list, nor will any of this information be shared with third parties.